The management team will show leadership and commitment and bear the responsibility for establishing, implementing, integrating and maintaining the quality management system in a commitment to satisfy the requirements of the international standard ISO 9001:2015. The organisation has a policy of promoting continual improvement and setting quality objectives in line with the framework laid out within the ISO 9001:2015 standard. These objectives will address the risks and opportunities within the organisation as determined by top management.
These principles guide our actions to deliver products and services that are safe, compliant and preferred. They are essential for the achievement of our ambition to be recognized and trusted as a preferred supplier. At Vapouriz, our commitment is to never compromise on the safety, compliance and quality of our products and services. This requires everybody to be engaged, understand their responsibility and to be empowered.
Quality is the foundation of our company and is fully embedded in our purpose and values.
It is the policy of Vapouriz to:
- strive to satisfy the requirements of all our customers, stakeholders and interested parties whenever possible, meeting and exceeding their expectations;
- comply with all legal requirements, codes of practice and all other requirements applicable to our activities;
- strive for the reduction of hazards and the prevention of injury, ill health and pollution;
- provide all the resources of equipment, trained and competent staff and any other requirements to enable these objectives to be met;
- ensure that all employees are made aware of their individual obligations in respect of this quality policy; and
- maintain a management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on ‘risk’.